The following information may require verification. Also note that all information provided must match the information in your Hyperwallet profile.
For ID documents
- Name (first, middle, and last name)
- Date of birth (note format: MM/DD/YYY)
- Validity (expiration date)
For proof of address documents
- Name (first and last name)
- Address must be current (with a date within the last 90 days)
If everything is in order, Hyperwallet will verify the submitted documents within 2 business days, but in most cases the process is completed in just a few minutes. If more information is required for verification, you will receive an email from Hyperwallet asking for further details. This could cause an additional delay.