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Finances
Everything about your finances – timesheets, invoices, payouts, and benefits.
Timesheets
Hyperwallet
Invoices & Tax Documents
Payouts
Benefits & Sick Time
FAQ
- When will my payment be released?
- Is the total amount listed on the timesheet a net or gross amount?
- Do I have to issue an invoice to get paid?
- Why does Hyperwallet say that fees may apply, under "Legal agreements"?
- Is there any other way to receive my payment?
- What do I need to keep in mind when filling out the timesheet?
- How do I send a payment request to a client?
- What do I use payment requests for?
- How can I adjust my hourly rate for the payment request?
- What do I enter in the payment title and PO number?
- What are additional expenses?
- How do I reach Hyperwallet?
- What do I enter in the description?
- How do I make changes to my profile in my Hyperwallet account?
- How long do I have to wait for the client to release the payment?
- How do I activate my Hyperwallet account?
- Why does Hyperwallet ask for so much personal data?
- Can I withdraw a payment request?
- What information is verified by Hyperwallet and how long does the process take?
- How often should I send payment requests to the client?
- What type of documents are acceptable as proof of address?
- What happens after I request a payment?
- Does the address on the Proof of Address document have to match the address in my hyperwallet profile?
- Can a client view the hours I entered before I submit the payment request?
- I tried to upload requested documents, but it says that the file is too big. What do I do?
- Do I have to record my hours on paper, before logging them into the system?
- How do I update my bank account information?
- How long does it take to get paid?
- Do I have to fill out each timesheet from scratch?
- When are my invoices created and where can I find them?
- Can I also add my PayPal account to Hyperwallet?
- Why does WorkGenius work with an external payment service provider?
- Can invoices be corrected retrospectively?
- My payment hasn’t arrived within the agreed timeframe. What do I do?