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Back to home
Wissensdatenbank
Finances
Find freelancers
Bookings
Getting started
Manage freelancers
Bring your own freelancer
For freelancers
Payment
Client FAQ
Account set-up
Payment
Credits
Cost Center
Bookings
Workforce
Bring your own Freelancer
Payment Request
Direct Collaboration
Expert teams
Getting started
Register & Onboard
Account Setup & Settings
Opportunities
Finding Opportunities
Managing Applications
Working with Clients
Contracts & Agreements
Your Placements
Finances
Timesheets
Hyperwallet
Invoices & Tax Documents
Payouts
Benefits & Sick Time
Your Profile
Manage your Profile
Access & Visibility Settings
Finances
Everything about your finances – timesheets, invoices, payouts, and benefits.
Timesheets
Is the total amount listed on the timesheet a net or gross amount?
Can I prepare timesheets without sending a payment request to the client?
Do I have to fill out each timesheet from scratch?
How are timesheet and payment requests related?
Do I have to record my hours on paper, before logging them into the system?
Can a client view the hours I entered before I submit the payment request?
What happens after I request a payment?
How often should I send payment requests to the client?
Can I withdraw a payment request?
What types of payment requests are there and which one is right for me?
When will my payment be released?
How long do I have to wait for the client to release the payment?
What do I enter in the description?
What are additional expenses?
What do I enter in the payment title and PO number?
How can I adjust my hourly rate for the payment request?
What do I use payment requests for?
How do I send a payment request to a client?
What do I need to keep in mind when filling out the timesheet?
Creating & Submitting a Timesheet in WorkGenius
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Hyperwallet
My payment hasn’t arrived within the agreed timeframe. What do I do?
Can I also add my PayPal account to Hyperwallet?
Why do I need to re-verify my profile with Hyperwallet?
How do I update my bank account information?
How can I transfer money from my Hyperwallet account to my bank account?
I tried to upload requested documents, but it says that the file is too big. What do I do?
Does the address on the Proof of Address document have to match the address in my hyperwallet profile?
What type of documents are acceptable as proof of address?
What information is verified by Hyperwallet and how long does the process take?
Why was 1€ credited to my Hyperwallet account?
Why does Hyperwallet ask for so much personal data?
How do I activate my Hyperwallet account?
How do I make changes to my profile in my Hyperwallet account?
How do I reach Hyperwallet?
Why does Hyperwallet say that fees may apply, under "Legal agreements"?
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Invoices & Tax Documents
Can invoices be corrected retrospectively?
When are my invoices created and where can I find them?
Do I have to issue an invoice to get paid?
Where can I find my W2 in WorkGenius?
Payouts
Is there any other way to receive my payment?
Why does WorkGenius work with an external payment service provider?
Do I need to set up any payment details for my WorkGenius account?
How long does it take to get paid?
How do I get paid?
How to get paid
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Benefits & Sick Time
Viewing & Requesting Sick Time in the United States
US Freelancer Benefits
